Shipping Policy

Shipping Policy

Thank you for choosing to shop with us! We want to ensure that your shopping experience is as smooth and convenient as possible. Please take a moment to review our shipping policy below:

Order Processing:

  • Orders are typically processed within 10 days and shipped within 3-5 business days of payment confirmation, excluding weekends and holidays..
  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipping Rates and Delivery Times:

  • Shipping rates and delivery times vary depending on the destination, shipping method selected, and the weight of the package.
  • We offer several shipping options including standard, expedited, and express shipping. Rates and delivery estimates will be provided at checkout.
  • Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or other factors beyond our control.

International Shipping:

  • We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination and shipping method selected.
  • Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or legal regulations. These items will be clearly marked, and shipping options may be limited.
  • We do not ship to PO boxes, APO/FPO addresses, or international freight forwarders.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to track your package.
  • Please allow 24-48 hours for the tracking information to update once the package has been shipped.

Shipping Errors or Damaged Items:

  • In the event of shipping errors or damaged items, please contact our customer service team within 48 hours of receiving your order.
  • We will work with you to resolve any issues and ensure that you receive a replacement or refund as quickly as possible.

 

Return Policy

Thank you for shopping with us! We strive to provide you with high-quality products and excellent customer service. Please review our return policy below:

Sales Are Final:

  • All sales are final. We do not accept returns, exchanges, or refunds on any items purchased from our store unless the item received is defective or damaged.
  • Please carefully review your order before completing your purchase to ensure that it meets your expectations.

Contact Us:

If you have any questions or concerns regarding our return policy or need assistance with a defective or damaged item, please don't hesitate to contact us at [insert contact email or phone number]. Our customer service team is available to assist you Monday through Friday, 9:00 AM to 5:00 PM (local time).

Thank you for your understanding and for choosing to shop with us!